PRIVACY NOTICE

Effective date: 4 September 2026

Tikatika Academy respects the privacy of learners, parents, guardians, employees and website users. This notice explains how we collect, use, protect and share personal information in connection with admissions, enrolment, education and school administration.

INFORMATION WE COLLECT

We may collect learner identification and enrolment details; parent or guardian names and contact information; emergency contacts; attendance, academic and behavioural records; health, dietary or safeguarding information where necessary; fee and payment records; communications with the school; photographs or videos where appropriate consent has been obtained; and technical information needed to operate and secure the website and portal.

HOW WE USE INFORMATION

We use personal information to process applications and enrolments, deliver education and learner support, communicate with families, manage attendance and academic records, administer fees and school services, protect learner welfare and safety, meet legal or regulatory obligations, and maintain the security and reliability of our systems.

CHILDREN’S INFORMATION

A parent, guardian or authorised representative should provide information about a child. We give particular protection to children’s information and use it only for legitimate school, welfare, safety and legal purposes.

HOW WE SHARE INFORMATION

Access is limited to authorised school personnel. We may share information with service providers that support hosting, communications, payments or school administration; with education, health or regulatory authorities where required; or where disclosure is necessary to protect a person or comply with the law. We do not sell personal information.

INTERNATIONAL PROCESSING

Some technology service providers may process or store information outside Zambia. Where this occurs, the school will use safeguards required by applicable law.

SECURITY AND RETENTION

We use reasonable administrative, technical and organisational safeguards to protect personal information from unauthorised access, loss, alteration or disclosure. Records are retained only for as long as required for the purpose for which they were collected and to meet applicable legal, educational and administrative obligations.

YOUR RIGHTS

Subject to applicable law, learners through their parents or guardians, and other individuals, may request access to or correction of their personal information; object to or request restriction of certain processing; request erasure where there is no continuing lawful reason to retain the information; withdraw consent where consent is the basis for processing; and raise a complaint with the Data Protection Commissioner.

CONTACT US

For questions, corrections or privacy requests, contact:

Tikatika Academy

Manenekela RD, 3347 Chimwemwe, Kitwe

Email: academy@tikatika.org

Telephone: +260 97 3803778

UPDATES TO THIS NOTICE

We may update this notice when our practices or legal obligations change. The latest version will be published on this website.